Terms and Conditions

Please read these terms before using the Natures Oasis website. By using this website you agree to these terms. If you do not agree, you should not continue to use the website.

About Natures Oasis

Natures Oasis is a UK based business that sells natural products including honey, oils and herbs. All items are sourced with care and offered as food products or general wellness items. We do not sell medical products and we do not claim to treat or cure any illness.

Use of the Website

You may browse the website for your own personal use. You must not misuse the website, attempt to hack it or interfere with its security. You must not copy content without permission.

Product Information

We try to ensure all product information on the website is accurate. Natural products can vary in colour, texture and taste. This is normal. If you need more information before buying you should contact us.

Nothing on this website is medical advice. If you have a health condition you should speak to a qualified professional before using any product.

Orders and Payments

When you place an order you agree that all information you provide is correct. Prices are shown in pounds. We reserve the right to change the price of any product at any time.

Your order is only accepted once it has been confirmed by email. We may cancel any order if we cannot supply the product or if we believe there is an issue with payment or stock.

Delivery

We aim to dispatch items within the stated time frame. Delivery times are estimates and may vary. Once items are handed to the courier we cannot control delays.

If a parcel is lost or arrives damaged you must inform us as soon as possible.

Returns and Refunds

We accept returns of unused and unopened items within 14 days of receipt. The item must be in its original condition.

For food products, oils, honey and herbs, we cannot accept returns if the product has been opened or used. This is for safety and hygiene reasons.

If a product arrives damaged or faulty, we will offer a replacement or refund. You must provide clear evidence of the issue.

Disclaimer

All products are sold as food or general wellness items only. We do not claim to diagnose, treat or cure any medical issue. Information on this website is for general understanding only and should not replace advice from a medical professional.

You should always test any new product on a small patch of skin if you have allergies or sensitive skin. If you are pregnant, breastfeeding or taking medication you should seek advice before using natural products.

Natures Oasis does not accept responsibility for misuse of any product.

Privacy

We respect your privacy. Please read our Privacy Policy to understand how we handle your information.

Intellectual Property

All content on this website belongs to Natures Oasis including text, images and branding. You may not copy or use anything without permission.

Changes to These Terms

We may update these terms at any time. Changes take effect as soon as they are posted on the website.

Contact

If you have questions about these terms please contact us at naturesoasisuk@gmail.com.