Privacy Policy

Natures Oasis is committed to protecting your privacy and looking after any personal information you share with us. This policy explains what information we collect, how we use it and your rights under UK law.

Information we collect

We may collect information that you give us when you

• place an order
• create an account
• contact us by email or phone
• sign up to our newsletter

This can include your name, address, email, phone number and payment details.
We also collect basic technical information when you use our website such as the pages you visit and your browser type.

How we use your information

We only use your information for

• processing and delivering your orders
• contacting you about your purchase
• improving our products and website
• sending marketing emails if you consent
• meeting our legal obligations

We never sell your information and we do not share it with anyone except trusted service providers who help us run our website, take payments or deliver your orders. They must follow strict data protection rules.

Payment information

Payments are processed through secure third party services such as Shopify Payments, Stripe or PayPal. We do not store your full card details.

How long we keep your information

We keep your information only for as long as it is needed for the purpose we collected it or as required by UK law such as tax records.

Your rights

Under the UK GDPR you have the right to

• access the information we hold about you
• ask us to correct inaccurate information
• ask us to delete your information
• ask us to stop using your information for marketing
• ask for a copy of your information in a portable format

If you wish to use any of these rights you can email us at naturesoasisuk@gmail.com.

Cookies

Our website uses cookies to help improve your browsing experience. You can turn cookies off in your browser settings if you prefer.

Protecting your data

We use secure systems and follow strict procedures to protect your personal information from being lost, misused or accessed without permission.

Changes to this policy

We may update this policy when needed. The most recent version will always be available on our website.

Contact

If you have questions about how we handle your data or want to use your privacy rights. please contact us at naturesoasisuk@gmail.com